Here at Kitchen Concepts we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
When you visit our website, we may collect the personal information you give us such as your name, address and email address when you use forms present on our website.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about us, new products and other updates.
You can stop receiving marketing messages from us at any time. You can do this:
By clicking on the ‘unsubscribe’ link in any email
By contacting us on: [email protected]
How do you get my consent?
When you provide us with personal information to for example when you fill in a contact form, we imply that you consent to our collecting such information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking here and filling the form. By doing so, all information we hold about your unto our website will be deleted.
If you would like to review the data we have collected you can request access by clicking here and filling the form.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. It is not our business to do so – and we want to earn your trust and confidence.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
In most circumstances we will not disclose personal data without consent. However there may be occasions where we might have to – e.g. with a court order, to comply with legal requirements and satisfy a legal request, for the proper administration of justice, to protect your vital interests, to fulfil your requests, to safeguard the integrity of the relevant websites operated by us or by such related entities or subsidiaries, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event involving us and/or our subsidiaries and related entities.
When we do share data, we do so on an understanding with the other entities that the data is to be used only for the purposes for which we originally intended – again, we don’t want you to have any surprises.
We may also provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you. Anonymous information means it is anonymous.
If we ever have to share data with entities that are outside of the EEA, we will be sure to do so in a manner that complies with the requirements established by the GDPR.
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We are not responsible for the collection or use of your personal information from these third-party websites. Therefore, we encourage you to read the privacy statements on the other websites you visit.
For some of the uses of your personal data (as described above) there is a legal basis under applicable data protection laws for us to use such personal data without having obtained your consent.
This includes, for example, where it is necessary for us to use the information to perform a contract with you or take steps at your request prior to entering into a contract with you, such as to process your order, provide customer-care and support services to you.
It also includes circumstances (such as we have described below) where we have a legitimate interest to use your data, provided that proper care is taken in relation to your rights and interests:
We will hold on to your information for no longer than is necessary keeping in mind the purpose/s (or compatible purposes) for which we first collected the data.
We may also keep hold of some of your information if it becomes necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
You may obtain more information as to the retention periods or the criteria used by us to determine the retention periods by contacting us on [email protected].
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Security measures which we have implemented to secure information transmitted over our website or stored on our systems include the following:
Please understand, however, that no system is perfect or can guarantee that unauthorized access or theft will not occur.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.
By using this site, you represent that you are at least the age of majority in your state, county, province, region or country of residence, or that you are the age of majority in your state, county, province, region or country of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you are a minor and would like to use this site, please get your parent/guardian’s permission before you provide any personal information to us. We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.
If our organisation is acquired or merged with another company, your information may be transferred to the new owners.
You enjoy several rights relating to your personal information:
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected].
Version 2018.02 | Last Update: 28th September 2018
Thursday, Friday, Saturday,
Sunday & Public Holidays:
12.00-16.00 / 18.00-22.30